{"id":2237,"date":"2025-08-23T07:27:29","date_gmt":"2025-08-23T07:27:29","guid":{"rendered":"https:\/\/www.anglkalaskova.cz\/?page_id=2237"},"modified":"2025-08-23T07:27:30","modified_gmt":"2025-08-23T07:27:30","slug":"complaints-policy","status":"publish","type":"page","link":"https:\/\/www.anglkalaskova.cz\/index.php\/complaints-policy\/","title":{"rendered":"Complaints Policy"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Complaints Policy \u2013 <a href=\"http:\/\/www.anglkalaskova.cz\">www.anglkalaskova.cz<\/a><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>How to submit a complaint<\/strong><br>If you experience any technical issues with your course, please contact us at: <strong><a>angl.kalaskova@seznam.cz<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Response time<\/strong><br>We will acknowledge receipt of your complaint within 2 business days and resolve it within <strong>30 days<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>What cannot be claimed<\/strong><br>Complaints cannot be accepted for issues caused by incorrect use of the course, such as weak internet connection, forgotten passwords, or personal device problems.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Legal rights<\/strong><br>This policy does not affect your statutory rights under applicable law.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Complaints Policy \u2013 www.anglkalaskova.cz How to submit a complaintIf you experience any technical issues with your course, please contact us at: angl.kalaskova@seznam.cz Response timeWe will acknowledge receipt of your complaint within 2 business days and resolve it within 30 days. What cannot be claimedComplaints cannot be accepted for issues caused by incorrect use of the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2237","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.anglkalaskova.cz\/index.php\/wp-json\/wp\/v2\/pages\/2237","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.anglkalaskova.cz\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.anglkalaskova.cz\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.anglkalaskova.cz\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.anglkalaskova.cz\/index.php\/wp-json\/wp\/v2\/comments?post=2237"}],"version-history":[{"count":1,"href":"https:\/\/www.anglkalaskova.cz\/index.php\/wp-json\/wp\/v2\/pages\/2237\/revisions"}],"predecessor-version":[{"id":2239,"href":"https:\/\/www.anglkalaskova.cz\/index.php\/wp-json\/wp\/v2\/pages\/2237\/revisions\/2239"}],"wp:attachment":[{"href":"https:\/\/www.anglkalaskova.cz\/index.php\/wp-json\/wp\/v2\/media?parent=2237"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}