Terms and Conditions – www.anglkalaskova.cz
1. General Provisions
These Terms and Conditions govern the relationship between the Seller and the Buyer when purchasing the online course English Tenses by a Million Sentences through www.anglkalaskova.cz.
Seller:
- Name: Jana Kalaskova
- Business ID (IČO): 88925404
- Registered address: Horní Poříčí 33, 679 62, Czech Republic
- Contact e-mail: angl.kalaskova@seznam.cz
Buyer:
- A natural or legal person who places an order through the website.
2. Subject of the Contract
The subject of the contract is the online course English Tenses by a Million Sentences, provided in electronic form (digital content).
3. Order and Conclusion of Contract
- The Buyer places an order via the website.
- The contract is concluded at the moment the course fee is paid.
- Access to the course is granted once payment is received.
4. Price and Payment Terms
- The price of the course is listed on the website.
- Payments are made online (payment gateway, bank transfer).
- The Seller is not a VAT payer.
5. Delivery of Digital Content
- Access details will be sent to the Buyer by e-mail after payment.
- The digital content is deemed delivered once access to the course is granted.
6. Right of Withdrawal
- According to Section 1837 (l) of the Czech Civil Code, the Buyer cannot withdraw from a contract for the supply of digital content once delivery has started with the consumer’s prior consent.
- By purchasing and accessing the course, the Buyer acknowledges they lose the 14-day right of withdrawal.
- If the course cannot be delivered due to technical reasons on the Seller’s side, the Buyer has the right to a refund.
7. Complaints and Technical Issues
- If the course is non-functional due to the Seller’s fault, the Buyer has the right to file a complaint.
- Complaints must be submitted in writing to the Seller’s contact e-mail.
- The Seller undertakes to resolve complaints within 30 days.
8. Personal Data Protection (GDPR)
- The Seller processes personal data only for the purpose of fulfilling the contract (sending access details, invoicing).
- Details are available in the Privacy Policy published on the website.
9. Final Provisions
- These Terms and Conditions are published on the website.
- The Seller reserves the right to amend them.
- These Terms and Conditions are effective as of the date of publication.